Our FAQ section is continuously growing, if you do not find you answer here, contact us for assistance.
How Do I Install WebCalcs?
When you receive your WebCalcs, each on will have an HTML file, a CLASS file, and a JPG file. Put all three of these files for each WebCalc into the same folder on your Web Server and create a link from your Web Site to the HTML file.
Can I Customize the HTML Files That Come With the WebCalcs?
The HTML files can be completely customized to fit within the design of your Credit Union Web Site. The only part of the HTML file that is required to make sure they work properly is everything between the APPLET tags (prior to December 26, 2000) or everything between the "DO NOT ALTER CODE BETWEEN THESE LINES" tags (after December 26, 2000).
Can I Customize the graphic image at the top of the WebCalcs?
The image at the top of each WebCalc can be replaced by an image you Web Designer creates and adds to the HTML file, replacing the existing image.
How Do I Change the Color of My WebCalcs?
The color of each WebCalc (excluding the Kid's Calculator) can be changed from the HTML file. There are 2 places where the RGB code for the color is located. Find the following code:
<table border="0" cellpadding="0" cellspacing="0" bgcolor="#dfdfdf">
and
<PARAM NAME="background" VALUE="DFDFDF">
The "dfdfdf" is the color code to change. RGB codes can be obtained from graphics programs like Photoshop.
IMPORTANT: the color code in the <table> tag needs the # sign, but the # sign should be left out of the <PARAM> tag and the code should be ALL CAPS within the <PARAM> tag.
The requested URL /styles.css was not found on this server.
Remove the line from the HTM file:
<LINK REL="stylesheet" type="text/css" href="../../styles.css">
The requested URL /menuFunctions.js was not found on this server.
Remove the lines from the HTM file:
<span id="StartMenu" style="DISPLAY: none; LEFT: 0px; WIDTH: 0px; POSITION: absolute; TOP: 0px; HEIGHT: 0px"></span>
<SCRIPT language="JavaScript" src="../../menuFunctions.js"></SCRIPT>
<SCRIPT language="JavaScript" src="../../menus.js"></SCRIPT>
A Gray Box Shows Up Where my WebCalcs Should be in the Web Browser.
1. You are using an old browser - below version 4.0 on PC or Netscape below 4.76 on Macintosh.
or...
2. After putting the WebCalc files onto your Web Server, make sure that the CLASS file extensions have not been shortened. They should be ".class". Some FTP programs will shorten the extension to 3 characters, similar to ".c~1" or something like that. Rename the CLASS files with the proper extensions.
The Instructions Do Not Show Up on the Checkbook Calculator.
Contact us for the most current version.
What Web Browsers Are They Compatible With?
WebCalcs work with any Java-enabled Web Browser, which most popular Web Browsers are, including Microsoft Internet Explorer and Netscape Navigator. Macintosh computers require Netscape 4.76 or higher.
What Web Servers Are They Compatible With?
WebCalcs work on any Web Server, since they are written in Java they only require a compatible browser such as Microsoft Internet Explorer of Netscape Navigator.
I am Having Problems Viewing WebCalcs on a Macintosh. How Can I Fix This??
If you purchased your WebCalcs before December 26th, 2000, contact us for a free upgrade. If you purchased them afterwards, contact us and provide as many details as possible.
Is There a Monthly Fee For WebCalcs?
No, WebCalcs are sold with a flat fee structure with no recurring fees. There are no additional costs to you. You will receive all files necessary for your WebCalcs to work from your Web Server.
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CommonBond Communications, Inc. - PO Box 51297 - Albuquerque, NM 87181 - 1-800-947-3182